SAMS (Sculpture and Moulding Supplies Limited) Policies

All our prices are GST exclusive.

FREIGHT

Freight is not included in the pricing. This is obviously dependent on the size and weight of your purchase. Wherever possible we use a prepaid Satchel. 
Please advise if you require an urgent courier delivery and we can get a quote for you.
We will endeavour to freight products to you as quickly and safely as we can. We usually will dispatch within 48 hours.
While we are an on-line business only - for larger items such as Silicones, Modelling stands etc.. please contact if you would like to arrange pick up from Auckland.
Wholesale accounts are available to art supplies retail shops, or online retailers with their own websites.

PRICE MATCH GUARANTEE

SAMS prides itself on offering you:

Free Professional Advice
Great Service
Fantastic Brands
A huge range of products
Competitive Pricing

We love offering you the most competitive price but realise on occasions you may find the exact same product at a lower price.  If you do we guarantee to price match the product if the following conditions are met:

The product must be in stock in NZ, brand new and boxed, not on sale, clearance, damaged, out of use by date, shop soiled or a Trade me formatted offer.
The comparable product must be in stock at our competitors and be the exact same branded product. and include any surcharges ie. postage and packaging etc. 
As the products are imported only in stock items are comparable, due to increasing of pricing and exchange rates. A link to the competitor's product page must be provided.
We must be able to verify our competitor's price.
You must have requested the Price Match and have your request accepted and confirmed by us, before placing your order.

Please note: Price Matches cannot be made after an order has been processed.

 

Your Name*                                       ___________________________________

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Product Name*                                 ___________________________________

Competitor's price*                          ___________________________________

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