Our Policies

All our prices are GST exclusive.

FREIGHT

Freight is not included in the pricing. This is obviously dependent on the size and weight of your purchase. Wherever possible we use a prepaid Satchel. 

Please advise if you require an urgent courier delivery and we can get a quote for you.

Prepaid A4 Satchel (nationwide): $8.50 per order †
*We will endeavour to freight products to you as quickly and safely as we can. 

While we are an on-line business only - for larger items such as Silicones, Modelling stands etc.. please contact if you would like to arrange pick up.

Wholesale accounts are available to art supplies retail shops, or online retailers with their own websites.

If you’re a distributor interested in carrying sculpting, molding and casting supplies, please contact us with your information and we'll get back to you.
 

PRICE MATCH - if you happen to find a cheaper available price, we'll beat it!

At Shona Lyon Limited we are proud to be competitive, but realise on occasions you may find the exact same product at a lower price. Please email the product description and provide information on where you have seen the product cheaper. We will investigate and will beat the price.

For the Price Match to apply the following rules must be met:

  1. The product must be in stock in NZ, brand new and boxed, not on sale, clearance, damaged, out of use by date, shop soiled or a Trademe formatted offer.
  2. The comparable product must be the exact same branded product. and include any surcharges ie. postage and packaging etc.
  3. A link to the competitor's product page must be provided.
  4. We must be able to verify our competitor's price.
  5. You must have requested the Price Match and have your request accepted and confirmed by us, before placing your order.

Please note: Price Matches cannot be made after an order has been processed.



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